Frequently Asked Questions

Is it allowed to ask customers for 5-star reviews?
Yes. Asking customers for reviews is completely allowed. RateOrbits helps you ask ethically and professionally without incentives or pressure.

How do customers leave reviews?
Customers receive a simple link via email, SMS, or QR code. One click takes them directly to your review page.

Which platforms does RateOrbits support?
RateOrbits works with major review platforms like Google, Yelp, Facebook, and more.

Will this annoy my customers?
No. Requests are sent at the right time and designed to be friendly and optional — not spammy.

Can I customize the message?
Absolutely. You can personalize messages to match your brand voice.

Do I need technical skills to use RateOrbits?
Not at all. Setup takes just minutes and requires no coding.